Navigate4Me Experience
Employees picked up phones to hear Navigators share powerful, firsthand accounts of how their support changes lives.
Employees were invited to personalize heartfelt messages to members, adding a human touch to the care journey.
Cards gave members a tangible reminder that someone is rooting for them.
A kinetic type video with moving music evoked pride and empathy.
Messaging throughout the space reinforced the theme: every role matters.
Photography of real employees brought authenticity and connection to the experience.