UnitedHealthcare’s campaign successfully encouraged employees to collaborate and share their ideas for improving the member experience. The "CoLAB" initiative, supported by emails, signage, merchandise, and a dedicated website, fostered a sense of purpose and connection among employees. It invited them to ask questions, share ideas, and gain a deeper understanding of the member experience. Eye-catching materials and playful, on-brand merchandise sparked participation and conversation, ultimately driving teamwork and a shared commitment to better healthcare.
Agency: catchfire
CD: Jessica Schmelzer
AD: Daniel Williams
V: Josh Carlon
D: Ali Feneis
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